SUMMARY

·               6+ years of professional experience in IT Industry involving in various phases of Software development including BPM and Java development, System analysis, design, development, testing, implementation and production support.

·               Proficient in core Java Enterprise technologies such as EJB, JSP, JSF, JDBC

·               Experienced in Object Oriented Program in Java and J2EE.

·               Experience in developing Internet Applications with Web Services, WSDL, SOAP, XML, HTML, JavaScript & CSS.

·               Used to work with versioning control tools such as subversive for Eclipse (SVN), and using build tools like Maven.

·               Experience in debugging and troubleshooting existing code.

·               Extensive hands on experience with RDBMS like SQL Server, MySQL.

·               Excellent knowledge of SQL, PL/SQL, Database Design, Triggers, DML, DDL, Stored Procedures, Joins, Schema objects, Functions, etc.

·               Experience on functional and technical designs.

·               Working experience with MSQL Server and IBM Web Sphere server.

·               Quickly understanding of business requirements and business process definition and creation.

·               Professional experience as a Consultant/Developer on BPM (Case360) projects and implementations.

·               Deeply involved on all project phases like: infrastructure requirements, system analysis, requirements gathering, design, development, testing, implementation and production support.

·               Experience on insurance business process consulting.

·               Knowledge of Project Management and Project Management Software like MS Project.

·               Understanding processes and aligning them with business strategies

·               Identifying and simplifying business processes to drive maximum output

·               Experienced business workflow design.

·               Design and discovered gaps to build utilities for business users to increase efficiency. 

·               Gathered information from all the department through interview with department heads, to analyze the best way to apply the business process.

·               Identifying client/business process needs and conceptualizing business solutions for achieving business goals.

·               Experience with application servers like WAS.

·               Experience in building distributed applications with spring.

·               Knowledge of Project Management and Project Management Software like MS Project. Successfully designed and developed internal projects.

·               Designed applications using UML.

·               Experience in AS400 server administration.

·               Experience in building programs with RPG language.

·               Knowledge in JD Edwards One World.

·               Effective team player with excellent problem solving abilities, a quick learner with strong technical and communication skills.

·               Possess ability for technical support and guidance for post release, production system.

·               Demonstrated ability to adapt to new software applications and products.

·               Self-taught person, proactive, possess good communication skills and understanding of business work flow.

 

TECHNICAL PROFICIENCY

 

Languages	Java 1.5,6.0, J2SE 5.0, PL/SQL, Visual Basic, RPG
Operating Systems	Windows /95/2000/XP, 7, DOS, OS400
Databases	SQL server 2008, 2010, 2012, Oracle, MS-Access, MySQL
Java Skills	J2EE: EJB, JSP, JDBC, RMI, Java Beans, JMS, AJAX, Web services( SOAP, WSDL), SOA
Web	XML, HTML, CSS, JavaScript, PHP
Framework	Spring, Hibernate
Tools/Utilities	TOAD, SOAP, Microsoft Access, Microsoft Project Plan, Eclipse, Microsoft Visio
Application Servers	Websphere /6.1,7.0, Weblogic
Version Control	Starteam, SVN

 

EDUCATIONAL QUALIFICATIONS & CERIFICATIONS

 

·               Bachelor in Informatics Sciences, UPIICSA – IPN, Mexico, DF.

·               Certified – Java6 Programmer

·               Business 10 course in the Anglo Americano Language Centre acquiring the C1 level according to the Common European Framework.

 

Technical Expertise:

·               Object Oriented Programming

·               Java/J2EE Development

·               BPM Design, Analysis, and implementation.

·               BPM Management.

·               Web Programming.

·               Support and Handling Database

·               Information Technology

·               OPENTEXT BPM TOOL (CASE360)

·                

PROFESSIONAL EXPERIENCE

 

METLIFE, Mount Dora, FL

March 2013 – Current

Software Developer

 

Project Recertification METLIFE - The Sales force team in MetLife has to check several times the information given by the potential clients for the insurance. This in a Data Base where only has data about people, but nothing related with the Insurance information and quotes. To solve this need it was necessary to create a Workflow to follow the life cycle of the Case folders for the quote insurance process. Also, have to check by a web service the Risk validation for every client reference.

 

Responsibilities:

·                 Create in OpenText BPM tool (CASE360) a Capture broker in order to Load and save the file receive it to feed the system with the initial data.

·                 Solved problem fro production support.

·                 Give Reports for the SLA status weekly.

·                 Conducted sessions for show the users the SLA goal of the month.

·                 Work solving issues under SLA.

·                 Generate charts about issues in production.

·                 Following of issues ticket from KINTANA.

·                 Review documented tickets from the production support team.

·                 Reviewed to accomplish the SLA metrics.

·                 Create the File store to Save the File, and the instance of the process to read it.

·                 Create a Java Class using the extended Case to load the first data to feed the system. This Data was in a file with more than 400 000 registry.

·                 I have to solve a time out issue related to OPENTEXT BPM TOOL (CASE360) that not allow to execute a Java class more than 3 minutes, this was a problem for the size of the file. I have to use OPENTEXT BPM TOOL (CASE360) workflow and JAVA extended language to solve the problem and load the file complete.

·                 To solve this it was necessary to use EJB to connect and manipulate the OPENTEXT BPM TOOL (CASE360) object like Form data, queries, case folder updates, Read and write Excel Files through Java code and TXT files in order to update and create the request data into the System.

·                 Worked with backend developers to convert HTML/CSS non-functional pages into dynamic JSP pages.

·                 Build by scripting to get the information from Web service Query Risk validation using XML.

·                 Depending on the answer of the web service move the case folder to a specific business activity.

·                 Build a JAVA class that reads an excel File and depending on the information selects the correct Risk Value and Update the information in the corresponding Case folder.

·                 Testing of all the components of the system, Web services, Capture broker, Java Classes, form data, business workflow.

·                 Stabilization support.

·                 Develop, and desktop testing for java Code.

 

Environment: Java/J2EE, EJB, UNIX, Eclipse, SQL Server, BPM OPENTEXT BPM TOOL (CASE360), WAS

 

 

Project ENLACEMET Policies issuance METLIFE - ENLACEMET is a BPM that works under OPENTEXT BPM TOOL (CASE360) with the objective of streamline the time that take to make an issuance of the multiple policies that METLIFE has with his clients. This policies may be new, renewals, a maintenance, or could be a group of policies to a big client. The complete process in general, has to pass through three different users roles: sales, underwriting, and issuance.

In each different user roles exist many different activities in order to fill in all info about a client. To load different Scanner form sheets.

 

The system allow loading different kind of files like, Excel, word, PDF. TXT, etc. this because it is necessary to check all this information through different people in the company around the country. This benefits in less time to send and receive the forms or all users.

 

The system allow to load different quotes in excel format, and the system generates a quote in a .doc file with all the outstanding information for the client.

The system uses two web services, one to see the different agents in a system and validate their names and ID numbers. The other one, when make the issuance validate if the policy already exist.

Responsibilities:

·               Responsible for programming, testing, implementation and maintenance to the CASE360 application.

·               First contact for the users to solve doubts and issues.

·               Manage the weekly meetings with the key users in order to give a follow to every day operations.

·               Analyze the user requirements for the improvements in the system.

·               Design the solutions to the improvements.

·               Build documentation for every step of the life cycle for the improvements, like Analysis, Design, functional requirement, technical requirement, Unit tests, etc.

·               Develop the new improvements and testing of them.

·               Production support analyzing issues to work around and solve them.

·               Solved issues under SLA

·               Sessions with the users in order to reviewed the open ticket issues from the week.

·               Document and give support to the final user to solve any issue.

·               Ticket issues working with KINTANA tool.

·               Always insisting to implement the latest relevant technology available with the stable version.

·               Prepared release documents related to project.

·               Realize the Backup versions for the Java classes and Main XML generated by the CASE360 system.

·               Develop and maintain the Java Classes use by the system, in order to prevent issues, or make improvements on the code to improve execution times and answer for final users.

·               Realize Unit tests and Testing and debug java code if necessary.

·               Realize the implementation of every improvements to QA, and Production environments.

·               Improvements:

o   User queries to see time of each policy in each user´s mailbox.

o   User query update to add the last user that blocks a policy and work on it.

o   User Query to validate all the Policies with more than one week without attend them.

o   Changes to the GUI of the user, names, Displays, add or eliminate fields in the form datas, new fields, etc.

o   Change the functionality of the SATI quotes in order to allow them to modify only certain number of quotes, and block the others, the benefits were more productivity time for the underwriting users, and less mistakes at the time of the quotation. Process.

o   Process MCG, this is a code use for AS400 environment, where the policies are send at the end of the issuance. The user normally write down this code from ENLACEMET to AS400 System. The improvement was to read this code, from an Excel file and load it to the ENLACEMET form data. This using the Java class, and extended language using EJB to retrieve data from OPENTEXT BPM TOOL (CASE360) Form data’s and Case folders, and validating the activity where the Case folder was in that moment, depending in the activity it was necessary by EJB Workflow session move it forward. Then when the information would be send by a java class that will create and fill a XML file with the MCG code related to each Policy. This benefit with lees time of write down and less mistakes in the Code capture.

o   The Policy for a company can have different groups and branches, and this information is also needed to have it in AS400 environment. It was necessary to read, from an existing Form already loaded in the system, by developing a Java Class to read every branch information and update the Case folder and the corresponding Form data. To access this CASE elements it is necessary to use EJB for handle sessions. Once the data was load it is necessary to send the information by XML web service to AS400 environment.

 

Environment: SOAPUI, Eclipse, OPENTEXT BPM TOOL (CASE360), WAS, XML, MS Visio, MS Project

 

Project: Vietnam METLIFE IWS – IWS Metlife Project for improve main business workflow.

 

Responsibilities:

·                 Testing the different Java Modules

·                 Develop Unit Test Cases

·                 Documentation about testing cases.

·               Always insisting to implement the latest relevant technology available with the stable version.

·               Prepared release documents related to project.

·               The understanding the workflow of every segment and features of the application.

·               Coding and implemented some new ideas for Tariff import.

·               Versioning Code and main classes for the system.

 

Environment: Java/J2EE, JDBC, JUnit, IWS.

 

 

 

Johnson & Johnson

January 2011 – March 2013

Developer / Production Support CNC

 

Project: Johnson & Johnson – Application Management Support for J&J Medical EMEA, Problem Management and Change Management.

 

Responsibilities:

·               Functional requirements documentations.

·               Technical Requirements documentation.

·               Develop Solutions using RPG language for AS400.

·               Realize promotions through different environments ( DEV, QA, PROD)

·               Build Test Cases for the Applications developed.

·               Debug code to solve issues in the Programs.

·               Generate Reports for JD Edwards Functional Team.

·               Knowledge for JD Edwards’s general functionality and Modules involve in the business process.

·               Build of SQL Queries.

·               Solved issues under SLA.

·               Documented Ticket issues with Clear Quest.

·               Track tickets times with the team.

·               Create new Physical and Logical Files in AS/400 to facilitate access data for the programs.

·               Translate Functional Requirements from different Users in Belgium, Middle East, UK, Poland and France.

·               Meetings with the Key users for Testing and clear understanding of the new improvements in the system.

·               Manage of  Menus, Queries, Logical Files, Programs, Objects, Reports

 

Environment: DB2, AS/400, JD Edwards One World

 

Project – Logistic and sales – ASTRA ZENECA: The project objective is to have knowledge of every step in the logistic and delivery of the drugs and different products. And create a Data Base with all information about which branch has more sales per week, month, etc. and know which one need more supplies next deliverable.

 

Responsibilities:

·               Data Base Manager

·               Create new tables, fields, relations, etc.

·               Support to the client day by day.

·               Debug Java code and maintenance to issues on coding.

·               Java Test Cases, for the improvements realized in code.

·               Versioning source code and main Classes for the system

·               Improve and detect bugs in the existing Java Classes of the system.

·               Generate Reports to key user, depends of the different need they have day by day.

·               Generate the Rollback files when necessary.

·               Create of new queries.

·               Analyze new possible better Queries to the business.

·               Manage Services, Roles, and Backups.

·               Generation of Standards and politics for DB.

 

 

Environment: SQL server, TOAD, Java

 

Project: CNC Support L2 – Johnson & Johnson – Production support Level 2 AS/400.

 

Responsibilities:

·               Server Manager in AS/400.

·               Manager for promotions trough all life cycle in DEV, QA, PROD.

·               Validate the 24x7 service of the AS400 system

·               On call support 24x7 for issues.

·               Work with users in Europe, Middle East, Africa, UK, Poland, Belgium and Germany.

·               Manage queries for operations purpose and table maintenance.

·               Manage and handle the Server issues, Resize memory space, installation of new DD.

·               Generate Reports to improve times and prevent future issues.

·               Follow SLA tickets.

·               Execute Disaster Recover Plans.

·               Execute Rollback Plans.

·               Configuration of AS400 Robots.

·               Set up AS400 schedulers.

·               Debug and understanding logs for determine issues.

·               Plan and Manage Disaster Recover Plans for the team.

·               In Charge to Follow and Execute the politics and security procedures or every environment promotions. Calendar or Emergency ones.

 

Environment: AS/400, DB2, JD Edwards

 

IBM

June’ 10 – Jan ‘11

Java Developer/ Design Developer

 

Project: Tutorials for e Learning – IBM. The project has the goal to create tutorials, books, and Exams interactive for eLearning,

 

Responsibilities:

·               Create Tutorials with all the knowledge to different kind of types.

·               Create the Information books using Adobe Master Suite.

·               Use Adobe Photoshop to create and modify Pictures Create Templates, create logos.

·               Using Adobe Premiere for Narrative and editing Video tutorials.

·               Using Adobe Master Effects for Template effects in transitions.

·               Using of Captiva to Presentations tutorials.

·               Built the bulk of the initial JSF structures to allow for development-administration of the system

·               Developed GUI using JSP, Struts frame work.

·               Using of Java J2EE to create the exam process, and Save the Answer data into a SQL server.

·               Send the Exam Results with XML via Web Service.

·               Create the Report for the exam results.

 

Environment: Java 5.0, Adobe Master Suite, Captivate, SQL server, Crystal Reports.